Effective date: September 16, 2026
Albuquerque Computer and Electronics Recycling, Co. (“ACER,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information when you visit albuquerquerecycling.net, contact us, or request informational text messages. It does not replace a separate agreement for handling equipment or destroying data on devices entrusted to us.
Information we collect
When you contact us, we collect the information you provide, such as your name, email address, telephone number, address, residential or business status, and the contents of your inquiry. When you request a text message, we also process your mobile number, the requested message content, your consent or opt-out status, and related communication and delivery records. Calls handled by our telephone service may generate recordings, transcripts, and call records.
Our website and its providers may collect technical information such as IP address, browser and device details, pages visited, referral information, and cookie or similar identifiers.
How we use information
We use information to respond to questions, provide recycling and related services, send information you request, maintain communication preferences and consent records, operate and improve our website, troubleshoot delivery, protect against misuse, and meet legal obligations.
Caller-requested text messages
With your permission during a call, ACER may text the mobile number you authorize with the information discussed, such as a map or directions link, or a City of Albuquerque (CABQ) recycling or disposal resource link. These are informational messages requested by you, not enrollment in a promotional campaign. Calling us, providing a phone number, or submitting a website form does not by itself constitute consent to receive texts.
We use your mobile number and SMS consent information to fulfill your request and respect your messaging choices. We do not sell mobile information or share it with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with third parties for their own purposes. We may provide the information necessary to deliver and operate this messaging service to service providers, such as messaging platforms and telecommunications carriers, solely to support the service.
Other service providers and disclosures
We use providers for website hosting, contact-form processing, communications, and related business operations. They receive information needed to perform those functions. We may also disclose information when required by law or valid legal process, or as necessary to protect rights, safety, and service security. These provisions do not authorize sharing SMS consent for third-party marketing.
Website cookies, analytics, and third-party links
The website includes Google Analytics and Meta/Facebook Pixel code, which may collect browsing and device information using cookies or similar technologies for analytics, advertising measurement, and related purposes. Embedded maps, externally hosted fonts, and other third-party website resources may also receive technical information when loaded. These providers handle information under their own privacy policies. You can manage cookies through your browser and advertising preferences through the relevant provider; restricting cookies may affect website features.
Map and CABQ links lead to third-party websites. Opening a link is your choice, and the destination’s privacy policy applies there. Sending a link does not enroll you in that organization’s messages or authorize us to share your SMS consent with it.
Retention, security, and your choices
We retain information as needed to respond to requests, provide services, maintain consent and opt-out records, resolve disputes, and satisfy legal obligations. Retention varies by record type and purpose. We use reasonable safeguards, but no electronic transmission or storage method is guaranteed to be completely secure.
You may contact us to ask about your information or request access, correction, or deletion. We may need to verify your identity and retain records necessary for legal or operational obligations, including records needed to honor an opt-out. Please do not send sensitive personal information through an ordinary contact form or text message.
SMS terms and conditions
- Program: ACER Caller-Requested Information. Messages contain the map, directions, or CABQ resource links you agree to receive during your call.
- Consent: Participation is optional. Consent to texts is not a condition of purchasing goods or services. You can receive information verbally instead. Your permission applies to the requested information, not unrelated marketing.
- Frequency: Message frequency varies with your requests and the number of links needed to fulfill them. This is not a recurring promotional subscription.
- Cost: Message and data rates may apply. Check with your mobile carrier for your plan’s charges.
- Stop: Reply STOP to opt out of further texts from this program. A final confirmation may be sent. You may also contact ACER using the details below to withdraw consent.
- Help: Reply HELP for assistance, call (505) 990-3732, or email support@abqrecycling.com.
- Delivery: Delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages.
- Privacy: The privacy provisions above apply to this messaging program.
Contact and policy updates
For privacy questions or messaging assistance, contact:
Albuquerque Computer and Electronics Recycling, Co.
3726 Hawkins St. NE
Albuquerque, NM 87109
Phone: (505) 990-3732
Email: support@abqrecycling.com
We may update this policy by posting a revised version and effective date on this page. Changes do not expand your SMS consent to unrelated messages.